FAQ page
Frequently Asked Questions (FAQs)
General Questions
What is Heavenly Nikah?
Heavenly Nikah is an online matrimonial app designed to help Muslims find their ideal life partners.
How does Heavenly Nikah work?
Heavenly Nikah uses a matching algorithm to connect users based on their preferences and compatibility. Users can create profiles, search for matches, and communicate with potential partners.
Is Heavenly Nikah free to use?
Basic features of Heavenly Nikah are free to use. However, there are premium features available for purchase to enhance your experience.
Is Heavenly Nikah safe?
Heavenly Nikah prioritizes user safety and privacy. We have security measures in place to protect user data and verify profiles to ensure authenticity.
Account and Profile
How do I create an account on Heavenly Nikah?
To create an account on Heavenly Nikah, download the app from the App Store or Google Play Store and follow the on-screen instructions to sign up.
How can I delete my Heavenly Nikah account?
You can delete your Heavenly Nikah account by going to the settings section of the app and selecting the option to delete your account.
Can I change my profile information?
Yes, you can edit your profile information at any time by going to the profile settings section of the app.
Matches and Communication
How are matches suggested on Heavenly Nikah?
Matches on Heavenly Nikah are suggested based on your preferences, such as age, location, and compatibility scores.
Can I message someone I'm interested in?
Yes, you can send messages to other users you are interested in once you have matched with them.
How can I report a user for misconduct?
If you encounter a user who is violating our terms of service, you can report them by contacting our support team through the app.
Payments and Subscriptions
How do I purchase a premium subscription?
You can purchase a premium subscription through the app by selecting the premium features you wish to access and following the on-screen instructions to complete the purchase.
Can I get a refund for my subscription?
Refund requests for subscriptions are handled on a case-by-case basis. Please contact our support team for assistance with refund requests.
How do I cancel my subscription?
You can cancel your subscription at any time by going to the subscription settings section of the app and selecting the option to cancel.